Privacy Policy

Last updated: January 2025

Shenzhen MakerPeak Technology Co., Ltd. (“MakerPeak”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it and the choices you have.

Information We Collect

  • Order information — name, billing and shipping address, email, phone number and payment details (processed by our payment providers; we do not store full card numbers).
  • Account information — credentials, saved addresses and order history.
  • Support communications — messages you send to our customer care team.
  • Usage data — pages viewed, and device and browser information, collected through cookies and similar technologies.

How We Use Your Information

  • To process and deliver your orders and to provide tracking and support.
  • To verify payments, prevent fraud and meet legal and tax obligations.
  • To improve our store, our product range and the customer experience.
  • To send order updates and, where you have opted in, product and promotion emails.

Cookies

We use cookies to keep your cart, remember your preferences and understand how the store is used. You can control or delete cookies through your browser settings; some features may not work if cookies are disabled.

Sharing

We share information only with service providers that help us operate the store — payment processors, shipping carriers, and warehousing and analytics partners — and only to the extent needed to provide those services. We do not sell your personal information. We may disclose information where required by law.

Data Security and Retention

We use encryption in transit and access controls to protect your data, and we retain personal information only for as long as needed for the purposes above or as required by law.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to marketing. To exercise these rights, email privacy@makerpeak.com.

Contact

Questions about this policy can be sent to privacy@makerpeak.com or to our address on the Contact Us page.